Matt Moffat: Meeting Everyday Needs with Small-Town Care
Written by Brittany Allen | Sandy Post Wednesday, February 20, 2019
Photo By Brittany Allen American Family agents Russ Thompson, Nikki Skinner and Matt Moffat have served the Sandy community for decades at 38965 Pioneer Blvd.
While Sandyites wonder how much winter is left before signs of spring start to appear, the Sandy Area Chamber of Commerce is eagerly waiting to see who will receive the next Sandy Area Sensational (SAS) Business award.
This quarter’s nominees are Matt Moffat with American Family Insurance, Barlow Trail Veterinary Clinic and BeaverBrooke Family Dental.
The Post will run profiles of all three businesses in the following weeks to inform voters on their choices before the March 15 voting deadline.
Matt Moffat has been in the insurance game for more than 20 years, serving the Sandy community for most of his career. Formerly an agent for California Casualty, Moffat set up shop in Sandy in September 1999, at the very location he remains in today at 38965 Pioneer Blvd.
Moffat left California Casualty after three years because the local branch was becoming a call center, so it was either find another job or be moved to a different state.
“I decided American Family would be a good fit for my family,” Moffat told The Post. “It’s a very customer service-oriented company. American Family is headquartered in Madison, Wis., and it somehow retains that small-town service attitude, and I think that’s reflected in the company and its agencies.”
Moffat chose Sandy for that same small-town feel, which he said mirrored the atmosphere of his hometown of Palmer, Ala.
Ironically, as a young adult, Moffat did not set out to go into the insurance business, even though a high school aptitude test suggested he should.
Moffat got his beginning experience in service and working with people first from a four-year stint in the U.S. Air Force, then through working with people with disabilities.
In the end, insurance won out because of “the combination of sales and service, both of which I really enjoy.”
Through American Family, Moffat and his two-person team — Nikki Skinner and Russ Thompson — offer insurance for everything, including your car, business, life and commercial enterprises.
Outside of the office, the agents also volunteer several hours with organizations like the Sandy Public Library, the AntFarm YouthCore and Mt. Hood Hospice.
“I think our No. 1 priority is excellent service,” Moffat noted. “I think — whether you’re a citizen or a business — the more we can do to make Sandy a better place to live and work, only benefits us as people and as businesses. We’re pleased anytime we’re recognized not only for your longevity in the community, but for giving back.”