2019 First Quarter
Sandy Area Sensational Business
BeaverBrooke Dental

BeaverBrooke Dental

Dentist puts Quality Care at Root of Business

By Brittany Allen | Sandy Post – Wednesday, March 06,2019

Photo By Brittany Allen | Dr. Ken Claggett prides himself on having a staff that is well-trained ‘not only technically, but on working with people.’

Photo By Brittany Allen | Dr. Ken Claggett prides himself on having a staff that is well-trained ‘not only technically, but on working with people.’

In the 39 years Dr. Ken Claggett has provided dental care to patients of BeaverBrooke Family Dental, he said the reasons he loves his job have surely changed.

His initial assessment as a young boy in junior high school was that being a dentist “seems like a good job,” then as soon as he began practicing after graduating from OHSU, Claggett found he appreciated the feeling of helping people.

“In the beginning, it was about helping people and the challenge of it all,” he noted. “In the last 15 years, the challenge has been all of the new technology. The stuff we’re able to do now is amazing.”

Claggett actually attributes part of why BeaverBrooke is so successful — and received the chamber award nomination — to the office’s tech savvy. Having the technological capabilities they do, the staff at BeaverBrooke can provide a variety of services, and sometimes at a more efficient rate.

Of course, having a staff that can operate said equipment is also important, and Claggett is proud of the team he’s assembled.

“We really work hard to train our staff really well, not only technically, but with working with people,” Claggett explained.

Now, in the latter half of his career, Claggett said he’s been surprised by how much of his job is dedicating time to educating the next generation of dentists.

“It’s started to be like mentoring and giving back by helping (others learn about dentistry),” he said. “It’s really fun to see you can have that guiding role as well.”

One “mentee” of Claggett’s, who will graduate from OHSU and join the practice in June, is the doctor’s son, Ethan Claggett.

Another way Claggett has found to give back to his community is by setting aside funds to ensure that everyone who needs dental care can receive it.

“Probably the highest-value thing I can do is provide dental care to people who can’t afford it,” Claggett noted. “We try to be really accommodating. We’ll always try to get people in if they need care.”

Most of Claggett’s community involvement does happen in his office at 39055 Pioneer Blvd. Besides acting as a resource for those in need, he’s also enjoyed the families he’s gotten to know through the years in Sandy.

“It’s fun to see a lot of patients who are related to each other,” Claggett told The Post. “Sandy’s a fun town and most of the people are very nice. I was pretty surprised to hear we were nominated for the chamber award. It’s nice to be well-known in the community, but I never thought we were that well-known.”

The Other Two Nominees

Barlow Trail Veterinary Clinic

Barlow Trail Veterinary - Sandy, OR -SAS Nominee

American Family Insurance – Matt Moffat

Mad Dogs Remote Control Hobbies - Sandy, OR - SAS Nominee

Business Owners Care for Creatures, Create Community

By Brittany Allen | Sandy Post Wednesday, February 27, 2019

Barlow Trail Veterinary

Photo By Brittany Allen | Dr. Ken Claggett prides himself on having a staff that is well-trained ‘not only technically, but on working with people.’

 

Though the veterinary clinic at 39231 Proctor Blvd. has known many owners over the years, it’s the customer service of Jaime Houston, Shan Hill and their team at Barlow Trail Veterinary Clinic that has earned them a nomination for this quarter’s business award.

“We kind of brag on this. We’re not a cheap clinic,” Shan Hill told The Post. “We make it a point to practice best medicine first.”

Hill added that though they charge “best medicine” prices, they also do try to work with people to prioritize services in a way that makes their care affordable for everything from pocket pets like rats to alpacas.

“The most important thing is taking care of the patient, followed immediately by taking care of the client,” Hill noted. “When something is important to us, we’ll present best medicine first, but we’ll ask what you can afford.”

Houston and Hill, a couple, co-own the clinic. Houston is the head veterinary mind, while Hill’s skills are mainly on the business side. He manages the clinic.

“My job is really about hiring discipline and schedules,” Hill said. “It’s ironic because I probably know the least about veterinary medicine.”

However, he knows the community.

“One of our core values at the clinic is community,” Hill noted. “We pay our employees to spend time volunteering. A lot of our volunteer work is done behind the scenes.”

Hill himself has served with groups, such as Compassion Sandy, Sandy Connect, the Sandy Community Action Center and the Fences for Fido program through actual service hours and in-kind donations.

At the clinic they even have an “angel fund” to help those in need of financial assistance to pay bills.

“I love the community feel in Sandy,” Hill said. “I’ve never been in a town that has such a community feel. Now I live in the best town. I think it’s an honor to be recognized (for our service).”

Matt Moffat: Meeting Everyday Needs with Small-Town Care

Written by Brittany Allen | Sandy Post Wednesday, February 20, 2019

American Family Insurance- Matt Moffat

Photo By Brittany Allen American Family agents Russ Thompson, Nikki Skinner and Matt Moffat have served the Sandy community for decades at 38965 Pioneer Blvd.

While Sandyites wonder how much winter is left before signs of spring start to appear, the Sandy Area Chamber of Commerce is eagerly waiting to see who will receive the next Sandy Area Sensational (SAS) Business award.

This quarter’s nominees are Matt Moffat with American Family Insurance, Barlow Trail Veterinary Clinic and BeaverBrooke Family Dental.

The Post will run profiles of all three businesses in the following weeks to inform voters on their choices before the March 15 voting deadline.

Matt Moffat has been in the insurance game for more than 20 years, serving the Sandy community for most of his career. Formerly an agent for California Casualty, Moffat set up shop in Sandy in September 1999, at the very location he remains in today at 38965 Pioneer Blvd.

Moffat left California Casualty after three years because the local branch was becoming a call center, so it was either find another job or be moved to a different state.

“I decided American Family would be a good fit for my family,” Moffat told The Post. “It’s a very customer service-oriented company. American Family is headquartered in Madison, Wis., and it somehow retains that small-town service attitude, and I think that’s reflected in the company and its agencies.”

Moffat chose Sandy for that same small-town feel, which he said mirrored the atmosphere of his hometown of Palmer, Ala.

Ironically, as a young adult, Moffat did not set out to go into the insurance business, even though a high school aptitude test suggested he should.

Moffat got his beginning experience in service and working with people first from a four-year stint in the U.S. Air Force, then through working with people with disabilities.

In the end, insurance won out because of “the combination of sales and service, both of which I really enjoy.”

Through American Family, Moffat and his two-person team — Nikki Skinner and Russ Thompson — offer insurance for everything, including your car, business, life and commercial enterprises.

Outside of the office, the agents also volunteer several hours with organizations like the Sandy Public Library, the AntFarm YouthCore and Mt. Hood Hospice.

“I think our No. 1 priority is excellent service,” Moffat noted. “I think — whether you’re a citizen or a business — the more we can do to make Sandy a better place to live and work, only benefits us as people and as businesses. We’re pleased anytime we’re recognized not only for your longevity in the community, but for giving back.”

2019 Second Quarter
Sandy Area Sensational Business