SandyNet Prides Itself on Local Fiber Internet Option
By Brittany Allen | Sandy Post – October 10, 2018
The temperatures may be cooling down, but the competition between the Sandy area Chamber of Commerce new batch of Sandy Area Sensational Business (SAS) award nominees is heating up.
This quarter’s nominees are Mt. Hood Eye Care, Grocery Outlet and SandyNet.
The Post will run profiles of all three businesses in the following weeks to inform voters on their choices before the Oct. 18 voting deadline.
SandyNet is a unique nominee in that it is a city-provided service.
The city of Sandy created SandyNet in 2002 because there was a need. At the time, then city manager Scott Lazenby tried to get a DSL line hooked up at City Hall and both the phone and cable companies said they couldn’t help them.
“Basically there was no other option,” said city Information Technology (IT) Director Joe Knapp. “(Lazenby) felt if the telecommunications providers are telling us that, they’re probably telling our residents that, and we have to do something about it.”
Knapp has worked with the city since 2007, and said SandyNet is part of what intrigued him about the job with the city IT department.
“We’ve definitely had people say we’re one of the reasons they moved to Sandy,” he said. “I think most people — we now have more than 3,000 customers — find out about SandyNet once they’re here and are pleasantly surprised. I thought ‘Wow. What an interesting idea. A city that’s running their own internet service.'”
The internet options in Sandy have expanded over the years.
“Now there’s WAVE and Frontier, who offer good options,” Knapp said. “There is a competitive landscape now, which we actually view as a success. It gives residents a choice.”
Though there are more options now, Knapp says SandyNet remains a competitor by being the most “local.”
“I think the big thing is with the fiber — it’s really stable and fast,” he said. “I think one of out strengths is we’re local, so we can provide good service. That local aspect is very important. All but one of us (on staff) live in Sandy. It’s our community. It’s our network. If something breaks in the middle of the night, it’s not a stretch to get one of our guys to fix it.”
SandyNet’s fiber option is even being offered to businesses for the same cost as it is to residential clients, and that is one feature of many Knapp attributes to the nomination of SandyNet for the Sandy Area Sensational Business award.
“I think (with this nomination) it is great to see the impact SandyNet is having on the community,” Knapp said.